Unhappy With Your Business Central Partner?
Keep the system you already have and change who looks after it. Switching is simpler than most people expect.
Why Switch Now
Business Central is only as good as the partner behind it. If tickets sit for days, answers are vague, or you never know who to call, your system is costing you time and patience. Many companies assume that the only fix is to start over. It is not.
You can keep the system you already have and change who looks after it. The longer slow support continues, the more small problems pile up, so it pays to act while your issues are still manageable.
How DPFE Handles a Partner Switch
Switching is simpler than most people expect. Here is how we do it.
Assessment and System Health Review
We take a full look at your Business Central environment: setup, customizations, extensions, reports and open issues. You get an honest summary of what is working, what needs attention and what we would do first.
Transferring the Partner of Record
The partner of record is changed in the Microsoft admin center. You approve the transfer, and your existing environment stays in place. There is no reimplementation and no data migration, because your data never leaves your system.
Customizations and Extensions
We review the extensions and customizations already in your system, fix what is causing trouble and maintain the ones you still need.
Training
If your team has gaps, we offer role-based sessions on your own system so people can use it with more confidence.
Go-Live
There is no big cutover, since you are already live. We agree on a smooth handover date and make sure you know how to reach us from day one.
Ongoing Support
After the switch, you have a team that answers promptly, keeps your system healthy and helps you get more out of Business Central.
What Makes DPFE Different
Choosing a partner is a matter of trust, so here is what you can expect from DPFE.
DPFE has worked with Microsoft Dynamics NAV and its predecessors for more than 40 years. That history means we understand how long-running systems grow and why they look the way they do.
Our team is based in the United States. You work with people in your own country and in time zones that match your business day.
Support is responsive. When you call or write, you hear back from someone who knows your account instead of waiting in a long queue.
We take over systems built by others regularly, and we do it without blame. Our goal is simply to give you reliable, responsive help.
Frequently Asked Questions
Do I need to reimplement Business Central?
No. Your system, data and users stay as they are. Only the partner of record changes.
Will switching disrupt my daily work?
The transfer itself is an administrative change. We plan it with you so your team can keep working normally.
What happens to my current customizations?
We review them in the system health review and tell you which are fine, which need fixes and which could be simplified.
Talk to DPFE Today
If you are tired of waiting for answers, we would like to hear from you. Tell us what is going wrong and we will explain how a switch would work for you. Contact DPFE or call 818-957-1212.